Reputation Management

What is Reputation Management?

Reputation management is part of our full circle marketing intelligence program and its designed to listen to what your customers are saying about your business or brand across the entire internet and beyond. This information can then be used to create counterintelligence campaigns designed to combat negative customer sentiment.

Reviews and social proof are some of the most powerful selling tools in today’s marketing climate. The ability to manage your online reputation is critical when it comes to online growth.

Having a steady stream of positive reviews flowing across all the major reviews sites is very important not only to SEO, but to your overall conversion rates. 75% of customers who shop online read reviews on 3rd party websites before they buy. Having lots of good reviews can boost your sales exponentially.

What Reputation Management
Reputation Management

How Does Boost Words Work For Reputation Management?

Managing your reputation can be difficult especially if you are a high volume business. Customers are talking about you across multiple platforms and in very different ways. Boost Words uses social listening tools combined with sentiment analysis to extrapolate actionable marketing intelligence.

Social Listenting & Sentient Analysis

There are dozens of social networks and even more review based websites. Our technology can monitor them all as well as news feeds if its applicable to your business or brand. It then runs this very large data set through our sentiment analysis software to identify certain trends which can be turned into actionable intelligence.

Counterintelligence Marketing

Our team has a background in psychology which allows us to assist you in creating marketing campaigns design to combat or preempt negative sentiment within your customer’s social circles.